Navy Travel FAQ’s

Q. How do I get an advance?
Most commonly, an advance may be issued to you if you are issued travel orders (DD1610) for medical appointments. The order must authorize an advance and must state that you are a non-charge card holder or travel circumstances prohibit the use of a charge card. If this is the case, fax one copy of your orders to Casualty Travel-Indianapolis. Include a cover sheet requesting an advance with your name, address and day-time phone number. If you do not have EFT set up within the Defense Travel System then you must also include a completed SF 1199A or a voided personal check. You are encouraged to use the Travel Advance Request form.



Q. Where do I fax or mail the orders to request an advance?
Your local Personnel Service Detachment (PSD) will help you submit your request.

Q. When should an advance be requested?
Advances can be requested anytime prior to travel but will be processed no earlier than 10 days prior to your departure. Those members with government-sponsored charge cards may visit an ATM for a cash advance.

Q. How are advances computed?
Advances are limited to 80% of lodging expense to be incurred and miscellaneous expenses, and 100% of meals and incidental expenses (M&IE).

Q. Where do I call for questions?
You may contact your local PSD at your local finance office for entitlement questions and for assistance submitting your claim.For additional information, please call a DFAS customer service representative at ( 317) 212-3562 or DSN 699-3562.

Q. What is an accrual/partial payment?
An accrual is a partial payment of travel expenses incurred while mobilized for a contingency operation. Upon being placed in outpatient status, you may choose to submit monthly accruals.

Q. When should one request an accrual?
An accrual should be requested after 30 days of the elapsed travel period. Each request for an accrual should indicate the 30-day period being requested (i.e., 1st, 2nd, 3rd, etc.). A final settlement is required to ensure full payment.

Q. Where do I submit my travel vouchers?
All travel vouchers should be submitted to your local PSD. Contact them if you need any assistance in completing the voucher.

Q. How do I get reimbursed for a TDY inside a TDY?
Additional TDY trips taken using DD 1610 travel orders should be filed inclusively with the monthly accruals. Separate submissions to Casualty Travel or other travel offices can result in incorrect payments to the traveler. If additional trips are paid by another finance office, this period should be annotated on the monthly DD 1351-2 to avoid an overpayment of meals and/or incidentals. Send copies of claims paid by other finance offices with the final settlement voucher to your local Personnel Service Detachment (PSD).

Q. How do I prepare a supplemental claim?
The supplemental claim must include:
1. DD 1351-2 marked “Supplemental” with a full explanation of the item(s) of expense on the revised DD1351-2 or on a separate sheet of paper.
2. A copy of the Advice of Payment for the voucher in question.
3. A copy of the initial DD 1351-2 and continuation sheets.
4. One copy of the orders and amendments.
5. A copy of all supporting documentation applicable to the supplemental claim. If not available, provide a written statement attesting to the accuracy of items claimed for which no receipt is available. Statements should reflect, at minimum, the same information that would have been on the receipt had it been available.

Navy Invitational Travel Orders

Invitational Travel orders (ITO) are government orders that can authorize up to three family members of a Wounded Warrior one round trip visit to the medical facility where the Sailor is receiving care. The Wounded Warrior’s physical status must be listed as seriously ill (SI), very seriously ill (VSI) or Not-seriously ill (NSI) if the injury occurred while serving in a combat zone.

When on ITOs, your family members’ travel to and from the medical facility, lodging, and a daily rate (per diem) for meals and incidental expenses are reimbursed by the government. The rate of per diem and maximum lodging rates is based on the geographic location of the medical facility. Check with your local PSD to find out what the per diem and maximum lodging rates are for your location

Travel Claims should be completed prior to family member returning home. The PSD, located at the medical facility or installation, can assist family members in completing and submitting the travel claims. Ensure all deductible receipts (e.g. lodging, airfare, terminal parking, etc) are included in the final travel claim submission.

Travel pay experts are also available to answer your questions at the DFAS Travel Pay customer service center: (317) 212-3562.

For more information regarding the Navy WW program, please visit the Navy Safe Harbor Web site at
http://www.npc.navy.mil/CommandSupport/SafeHarbor/

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