Air Force Travel FAQ’s
Q. How do I get an advance?
Most commonly, an advance may be issued to you if you are issued travel orders (DD 1610) for medical appointments. The order must authorize an advance and must state that you are a non-charge card holder or travel circumstances prohibit the use of a charge card. If this is the case, submit one copy of your orders to your local finance office. Include a cover sheet requesting an advance with your name, address and day-time phone number. If you do not have EFT set up with Finance, also include a completed SF 1199A or a voided personal check. You are encouraged to use the Travel Advance Request form.
Q. Where do I fax or mail the orders to request an advance?
Contact your local finance office to request an advance.
Q. When should an advance be requested?
Advances can be requested anytime prior to travel but will be processed no earlier than 10 days prior to your departure. Those members with government-sponsored charge cards may visit an ATM for a cash advance.
Q. How are advances computed?
Advances are limited to 100% of lodging expense to be incurred and miscellaneous expenses, and 80% of meals and incidental expenses (M&IE).
Q. Where do I call for questions?
You may contact your WWPMT at your local finance office for entitlement questions and for assistance submitting your claim.
Q. What is an accrual/partial payment?
An accrual is a partial payment of travel expenses incurred while mobilized for a contingency operation. Upon being placed in outpatient status, you may choose to submit monthly accruals.
Q. When should one request an accrual?
An accrual should be requested after 30 days of the elapsed travel period. Each request for an accrual should indicate the 30-day period being requested (i.e., 1st, 2nd, 3rd, etc.). A final settlement is required to ensure full payment.
Q. Where should I submit my travel voucher?
Submit your travel voucher to your local finance office.
Q. How do I get reimbursed for a TDY inside a TDY?
Additional TDY trips taken using DD1610 travel orders should be filed inclusively with the monthly accruals. Separate submissions to your travel office can result in incorrect payments to the traveler. If additional trips are paid by another finance office, this period must be annotated on the monthly 1351-2 to avoid an overpayment of meals and/or incidentals. Send copies of claims paid by other finance offices with the final settlement voucher to Casualty Travel.
Q. How do I prepare a supplemental claim?
The supplemental claim must include:
1. DD 1351-2 marked “Supplemental” with a full explanation of the item(s) of expense on the revised DD1351-2 or on a separate sheet of paper.
2. A copy of the Advice of Payment for the voucher in question.
3. A copy of the initial DD 1351-2 and continuation sheets.
4. One copy of the orders and amendments.
5. A copy of all supporting documentation applicable to the supplemental claim. If not available, provide a written statement attesting to the accuracy of items claimed for which no receipt is available. Statements should reflect, at minimum, the same information that would have been on the receipt had it been available.
Air Force Emergency Family Member Travel Orders (EFMT)
EFMT orders (formerly Invitational Travel Orders) are government funded orders that can authorize up to three immediate family members of a seriously/very seriously ill or injured Airman to travel to the medical facility where the Airman is receiving care. Immediate family members are: mother, father, spouse, children, or siblings.
Headquarters Air Force Casualty Services Branch oversees the issuance of EFMT orders. When on EFMT your travel to and from the hospital, hotel costs, meals and incidental expenses, passports (if required) are reimbursed by the government. You will be paid a daily rate (per diem) for your meals and incidental expenses. The per diem rates received may differ depending on the location you are staying. Check with your Casualty Assistance Representative (CAR) to find out what the per diem and maximum lodging rates are for you location.
Reimbursement of expenses is paid through the settlement of a travel claim. Upon completion of travel, the Casualty Services Branch sends the immediate family member a reimbursement package with step by step guidance to fill out and return to the Casualty Service Branch who will then submit the package for payment.
Additional information pertaining to the EFMT can be found in AFI 36-3002 section 2.29, or by contacting the local CAR located on every active duty Air Force installation, or by simply contacting Headquarters, Air Force Casualty Services Branch located at Randolph AFB, TX. A skilled casualty technician is available to answer any question 24 hours a day 7 days a week at the following numbers:
Comm: (210) 565-3505, DSN: 665-3505
Toll Free: (800) 433-0048
Fax: (210) 565-2348, DSN: 665-2348